Eksar AB | Privacy- & cookie policy

Privacy- & Cookie Policy for Eksar AB

At Eksar AB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and manage the data of our visitors and customers.

What information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; device and connection information; and session data. We use software tools such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information that you provide through contact forms, including your name, email address, and any messages you send us. Additionally, we may collect information via cookies, including user preferences and browsing behaviour on our website.

How do we collect information?

We collect personal information that you provide to us directly, such as when you fill out our contact form or communicate with us via email. This information includes your name, email address, and any messages you choose to send us.

In addition, we automatically collect non-personal information through the use of cookies and tracking technologies, such as Google Analytics. This data includes your IP address, browser type, device information, and browsing behavior on our website. Cookies help us gather information about how you interact with our site, including pages you visit, the duration of your visits, and how you navigate through the site.

Why do we collect such personal information?

We collect both personal and non-personal information for the following purposes:

To provide and operate our services effectively;
To respond to inquiries and provide customer support;
To gather aggregated statistical data that helps us improve the performance and user experience of our website;
To analyze visitor behavior using tools like Google Analytics, allowing us to optimize our website and services;
To comply with any applicable laws and regulations.

How do we store, use, share, and disclose site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services and communicate with you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. Wix stores your data on secure servers behind a firewall to ensure your information is protected.

We use Google Analytics to collect and analyze data on how visitors interact with our website. This data helps us understand site performance and improve user experience. Google Analytics stores information such as IP addresses and browsing behavior, but this data is anonymized and does not directly identify individuals.

We do not share or disclose your personal information with third parties unless required by law or in response to valid legal requests. Any data we collect is used solely to provide and improve our services, and we do not sell or share your personal information for marketing purposes.

How do we communicate with site visitors?

We may contact you to respond to inquiries, provide updates about our services, or offer customer support. Additionally, we may notify you about important information regarding our company, send updates, or troubleshoot any issues you may experience with our services.

For these purposes, we may contact you via email, telephone, or other forms of communication. We will only use the contact details you have provided to us and will respect your preferences regarding how you wish to be contacted.

How do we use cookies and other tracking tools?

We use cookies and other tracking technologies to improve your experience on our website and analyze user behavior. These tools help us understand how visitors interact with our site, including which pages they visit and how long they stay. Cookies also allow us to provide a more personalized experience by remembering your preferences.

We utilize third-party services, such as Google Analytics, which may place cookies or use other tracking technologies on your device. These services help us gather non-personal information such as IP addresses, browser type, and browsing behavior. Please note that these third-party services, including Google Analytics, may have their own privacy policies regarding how they collect and store information.

You can manage your cookie preferences through your browser settings, where you can choose to accept or reject certain types of cookies.

How can site visitors withdraw their consent?

If you no longer wish for us to process your data, you can withdraw your consent at any time. To do so, please contact us at info@eksar.se. Once we receive your request, we will stop processing your personal information in accordance with your wishes.

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Any changes or clarifications will take effect immediately upon being posted on the website. If we make significant changes to this policy, we will notify you here, ensuring that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Questions and your contact information

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@eksar.se . We will respond to your request as soon as possible and ensure your privacy rights are respected.